Covid 19

Post lockdown we have implemented a number of changes to our procedures and terms and conditions to ensure we continue to provide accommodation to the highest and safest possible standard and give you confidence to book with us once we are allowed to reopen. After implementing these new procedures we have now been accredited as Good to Go by Visit Scotland.

 

Some changes we are making at Largo Cottages to reduce our coronavirus risk.

The Scottish Government has  issued guidance to self catering operators regarding changes they need to make to their operations in order to re open safely. We have signed up to follow this guidance and will be adhering to it strictly, we have even enhanced the requirements in a few places. This guidance has changed a few things at Largo Cottages so even if you have visited us before we advise you read this to familiarise yourself and your party with these changes.

• One of the key changes we have instigated is a major overhaul of our changeover procedures, this has involved introducing a deep clean and disinfecting regime between each guest. We will be spending more time wiping down all hard surfaces and touch points with virucidal disinfectants and fogging or misting soft furnishings etc with the same disinfectant between each guest.
• The enhanced changeover procedures will obviously take us longer and we have therefore amended our arrival and departure times to facilitate this. We are now asking that you arrive after 17.00 and depart by 09.30.
• In order to reduce contact we will sadly no longer be able to personally come and meet you when you arrive. Check in will now be self check in and keys will be obtained from a key safe at your cottage. Please make sure you have the code to the key safe which will be sent to you with your pre arrival instructions. 
• In order to meet the enhanced disinfecting protocols for beds we will now only make up enough beds and provide enough towels for the number of people in your party as noted on our booking system. Our default position will be to make up the bed in the master bedroom with the single beds made up to match the appropriate number. If this is not what you require or you have any queries please get in touch.
• Our local information and house instruction manuals can now be found in your guest account online. We strongly advise that you register your guest account before you arrive in order to be able to access items such as instructions for the central heating, kitchen appliances and hoists as well as the WIFI code and a reminder of your key code. To login into or register your account please visit the guest login area and follow the instructions. We will send instructions as to how to do this in your pre arrival e mail approximately 10 days prior to your arrival. You will need the email address you gave us when you booked and your booking reference number.

 

 

 

Covid19 - Update*

As at 24th October 2021

Cancellation due to contracting Covid 19 or having to Self Isolate.
Should you or any of your party contract Covid 19, be forced to self isolate and be unable to travel to our properties, our normal terms and conditions will apply (please visit our FAQ page for details). We therefore strongly advise that you take out a travel insurance policy suitable for UK breaks which provides cover in the event you have to cancel due to contracting Covid 19 or self isolate due to being in contact with someone who tests positive for Covid 19. Please note the Booking Protect product we offer does provide this cover as do many other travel policies from major providers of travel insurance.

Cancellation due to enforced Lockdown.
In the unfortunate event of a future government enforced nationwide lockdown regional or local lockdown that affects your home postcode or any of the Largo Cottages properties and which covers the period or part of the period of your booked stay our owners will refund all monies paid for your accommodation (excluding any booking protect premiums).
 
Shielding.
If anyone in your party is classed as vulnerable and has received a government shielding letter asking you to stay home, if the period of shielding stipulated by the appropriate Government covering your postcode includes the period you were due to stay with Largo Cottages our owners will refund all monies paid for your accommodation (excluding any booking protect premium). Documentary evidence will be required.

Bookings from multiple households for a single property.
All remaining household restrictions on self catering accommodation were removed on 9th August 2021. However, these may be reimposed at short notice. Please check the Scottish Govt Website for the most up to date information on these restrictions before making a booking for multiple households.


*This information only apply to bookings made directly with Largo Cottages, they do not apply to bookings made through any third party agent e.g. cottages.com, Tripadvisor etc. For details of their terms and conditions you should check with the agent you made your booking with.

 

 

How to contact us.

You can contact us by phone on 01333 360301 or by e mail