Cosy Cottages Near St Andrews
Opening Up Largo Cottages Post Lockdown, Important Information.
Largo Cottages is delighted to have now re-opened in line with Scottish Government guidance. Largo Cottages recognises that as we emerge from lockdown our guests, employees and contractors will have concerns about staying and working in our properties in a world where Covid 19 still exists. We have therefore implemented a number of changes to our procedures and terms and conditions to ensure we continue to provide accommodation to the highest and safest possible standard and give you confidence to book with us. After implementing these new procedures we have now been accredited as Good to Go by Visit Scotland.
Some changes we are making at Largo Cottages to reduce our coronavirus risk.
The Scottish Government has issued guidance to self catering operators regarding changes they need to make to their operations in order to re open safely. We have signed up to follow this guidance and will be adhering to it strictly, we have even enhanced the requirements in a few places. This guidance has changed a few things at Largo Cottages so even if you have visited us before we advise you read this to familiarise yourself and your party with these changes.
Covid19 - Temporary amendment to our booking conditions*
As at 19th July 2020
For new Bookings Made from Thursday 18th June 2020 to 31st December 2020*
The travel industry has received a lot of bad publicity regarding refunds for breaks that were booked during the lockdown period but could not be provided.
We are proud to say that since lock down was implemented on 22nd March 2020 we have refunded, moved free of charge or issued vouchers to the full value of the accommodation already paid to all affected clients.
As we move forward we understand you may still have concerns about the security of any money paid to us. Therefore, we are temporarily amending our booking terms and conditions for all bookings made before 31st December 2020 in order to increase our flexibility. These temporary changes are as follows:-
If you or any of your party contract Covid19 and are unable to travel to your cottage because you have been instructed to self isolate at home following a positive Covid19 test, should your travel insurer or booking protect refuse a claim made for this event Largo Cottage owners will provide a refund of all monies paid for the accommodation (This excludes any premium paid for booking protect). You must have purchased a suitable travel insurance product on which you have made a claim which has been rejected. Documentary evidence will be required.
In the unfortunate event of a future government enforced nationwide lockdown or regional lockdown that affects your home postcode or any of the Largo Cottages properties and which covers the period of your booked stay our owners will refund all monies paid for your accommodation (excluding any booking protect premiums).
If anyone in your party is classed as vulnerable and has received a government shielding letter asking you to stay home, if the period of shielding stipulated by the appropriate Government covering your postcode includes the period you were due to stay with Largo Cottages our owners will refund all monies paid for your accommodation (excluding any booking protect premium). Documentary evidence will be required.
*These changes to our terms and conditions only apply to bookings made directly with Largo Cottages, they do not apply to bookings made through any third party agent e.g. cottages.com, Tripadvisor etc. For details of their terms and conditions you should check with the agent you made your booking with.
How to contact us.
You can contact us by phone on 01333 360301 or by e mail